From the first hello to their visit.
Dog & cat boarding in Willow Ridge
Know what to share, what needs a conversation and when the arrangements are actually agreed.
Every good stay starts with a chat.
We’ll start with your pet’s routine, talk through what helps them settle and plan arrival and collection together.
Tell us about your pet
Share their usual routine, the care that suits them and the dates you have in mind.
Plan the stay together
We’ll talk through your pet’s needs, arrival and collection, and the familiar things they may enjoy having with them.
Get ready to visit
We’ll help you gather their food, belongings and care notes for a comfortable handover.
Bring the details, then agree the plan.
- Their normal feeding and rest routine
- Individual care and handling notes
- Stay dates, arrival and collection contact
Tell us about your pet’s routine, food and support needs. We’ll talk with you about whether our boarding stays suit them. For health concerns, your veterinarian is the best person to advise.
Use a preparation checklistA few questions along the way.
Ask about anything that matters to your pet before care is agreed.
How do I plan their stay?
Tell us about your pet’s routine, the dates you have in mind and any support they need. We’ll talk through boarding options, arrival and collection with you.
What should I tell you about my pet?
Share their usual food, rest and handling preferences, along with anything that helps them feel settled. Individual notes help us get to know each pet.
Can I bring familiar food or belongings?
Tell us which food and familiar things your pet enjoys. We’ll talk with you about what to bring for their stay.
What if my pet needs extra support?
Let us know what helps your pet and we’ll talk through the care they need. For health concerns, your veterinarian can advise you.
Let’s talk about their home away from home.
Tell us the details that matter to your pet. We’ll talk through the fit, timing and next step together.